Privacy Policy

1. Introduction
Henry Portillo Transportation ("we," "our," or "us") is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury transportation services, visit our website, or interact with us in any way.

2. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, payment details, and billing information.
Ride Details: Pickup and drop-off locations, travel preferences, and service history.
Technical Data: IP address, browser type, and cookies when you visit our website.
Communication Data: Records of interactions via phone, email, or online chat.

3. How We Use Your Information
We use the collected information to:

Provide and manage our transportation services.
Process payments and bookings.
Personalize your experience and improve service quality.
Communicate promotions, updates, and service-related messages.
Ensure security and fraud prevention.
Comply with legal and regulatory requirements.

4. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Payment processors, customer support, and IT partners.
Legal Authorities: When required by law or in response to legal processes.
Business Partners: If you opt into promotions or collaborations.

5. Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information for as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes.

7. Your Rights
Depending on your jurisdiction, you may have the right to:

Access, update, or delete your personal data.
Opt-out of marketing communications.
Restrict or object to certain data processing activities.

To exercise these rights, please contact us.

8. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.